Unlimited Free Wi-Fi Service at Pacific Place
Free Wi-Fi hotspots are ranged throughout Pacific Place for unlimited internet access.
VIP Lounge Access
Pavilion, our members-only VIP Lounge on Level L3, was designed by André Fu, one of the most sought-after designers in Asia Pacific. Come and enjoy pampering by our Guest Experience Team, curated lifestyle experiences and complimentary delicacies.
Spending at Pacific Place is made even more pleasurable with our valet parking service. Just drive to Level L4, outside Two Pacific Place, and show your virtual membership card. Our parking valets will take care of everything else.
3 Hours Free Parking
Enjoy 3 hours free parking upon same-day cumulative electronic spending of HK$500 or more. Redemption can be made at the Level L1 Concierge Desk from 10am to midnight and Level L2 Concierge Desk from 10am to 10pm. Terms and conditions apply.
Strollers and Wheelchair Lending Service
Strollers and wheelchairs can be borrowed from the Concierge Desk on Level L1 from 10am to midnight and the Concierge Desk on Levels L2 from 10am to 10pm daily.
Cell Phone Battery Re-Charging Service
The Concierge Desks provide a complimentary mobile phone battery lending service from 10am to midnight on Levels L1 and the Concierge Desk on Levels L2 from 10am to 10pm daily with a deposit of HK$500.
Baby Changing Room
The baby changing rooms on L1 and L2 provide safe and hygienic areas for parents and babies in comfort and privacy. The rooms are open from 8am – 9pm daily.
Umbrella Lending Service
Umbrellas can be borrowed from the Concierge Desk on Level L1 from 10am to midnight and the Concierge Desk on Level L2 from 10am to 10pm daily with a deposit of HK$100.