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Services

Services Unlimited Free Wi-Fi Service at Pacific Place

Free Wi-Fi hotspots are widely available at Pacific Place enabling you to enjoy unlimited wireless internet access.

ServicesVIP Lounge Access

Situated at Level L3, our members only VIP Lounge, Pavilion, was designed by Andre Fu, one of the most sought-after designers in Asia Pacific. You will enjoy exquisite pampering services provided by our Guest Experience Team, curated lifestyle experiences and complimentary delicacies.

ServicesValet Parking

Spending at Pacific Place is made even more pleasurable with our valet parking service. Just drive to Level L4 of Pacific Place, outside Two Pacific Place and show your virtual membership card, our Parking Valets will park the car for you.

Services3 Hours Free Parking

Enjoy 3 hours free parking upon same-day electronic spending of HK$500 or more in a single transaction. Redemption can be made at our L1 or L2 Concierge Desks from 10am till midnight daily. Terms and conditions apply.

ServicesStrollers and Wheelchair Lending Service

Strollers and wheelchair can be borrowed from the Concierge Desks from 10am – midnight daily.

ServicesCell Phone Battery Re-Charging Service

The Concierge Desks provide a complimentary mobile phone battery recharging service from 10am – midnight daily with a deposit of HK$500.

Services Baby Changing Room

The baby changing rooms on L1 and L2 provide safe and hygienic areas for parents and babies in comfort and privacy. The rooms are open from 8am – 9pm daily.

ServicesUmbrella Lending Service

Umbrellas can be borrowed from the Concierge Desks from 10am – midnight daily with a deposit of HK$100.
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