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Services

Unlimited Free Wi-Fi Service at Pacific Place
Free Wi-Fi hotspots are widely available at Pacific Place enabling you to enjoy unlimited wireless internet access.
VIP Lounge Access
Situated at Level L3, our members only VIP Lounge, Pavilion, was designed by Andre Fu, one of the most sought-after designers in Asia Pacific. You will enjoy exquisite pampering services provided by our Guest Experience Team, curated lifestyle experiences and complimentary delicacies.
Valet Parking
Spending at Pacific Place is made even more pleasurable with our valet parking service. Just drive to Level L4 of Pacific Place, outside Two Pacific Place and show your virtual membership card, our Parking Valets will park the car for you.
Three-Hour Free Parking
Customers can enjoy three-hour free parking with just a spending of HK $300 at Pacific Place Mall. Simply present your receipts for redemption at our Concierge Desks.
Strollers and Wheelchair Lending Service
Strollers and wheelchair can be borrowed from the Concierge Desks from 10am – midnight daily.
Cell Phone Battery Re-Charging Service
The Concierge Desks provide a complimentary mobile phone battery recharging service from 10am – midnight daily with a deposit of HK$500.
Baby Changing Room
The baby changing rooms on L1 and L2 provide safe and hygienic areas for parents and babies in comfort and privacy. The rooms are open from 8am – 9pm daily.
Umbrella Lending Service
Umbrellas can be borrowed from the Concierge Desks from 10am – midnight daily with a deposit of HK$100.
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