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Services

Valet Parking

Spending at Pacific Place is made even more pleasurable with our valet parking service.
Just drive to Level L4 of Pacific Place, outside Two Pacific Place and show your virtual membership card, our Parking Valets will park the car for you.

Valet parking service hours: 10am - 10pm daily 
Terms and conditions apply.

Log in to your account for more details on all services and points balance.

Chauffeur Service

above Black members can enjoy complimentary chauffeur-driven service to a destination of their choice*, after shopping or dining at Pacific Place.

To reserve Chauffeur service, please contact our Guest Experience Team. Service is available from 11am to 7:30pm.

*Service is currently restricted in Hong Kong Island district and is subject to availability.

Pavilion Lounge Access

Situated at Level L3, Pavilion Lounge was designed by Andre Fu, one of the most sought-after designers in Asia Pacific.
You will enjoy exquisite pampering services provided by our Guest Experience Team, curated lifestyle experiences and complimentary delicacies. 

The Pavilion Lounge is available to above Black and above Gold members, selected partner programme members, as well as above members and general shoppers who reach daily spending of HK$100,000 on the day of visit*. Access to the lounge shall be subject to seat availability at all times.

* A maximum of 2 receipts for the HK$100,000 daily spending. Only the individual spender may enter the lounge. Split receipts will not be accepted. i.e. shopper/member with a single receipt of HK$200,000 can only be entitled to one-time lounge access on the day of purchase.

Opening hours: 11am – 8pm daily

Log in to your account for more details on all services and points balance.

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