Mall Services

At Pacific Place, we try to make every shopping experience an enjoyable one. From a diaper changing room to charging your mobile, lending an umbrella or free parking offer, Pacific Place goes the extra mile to provide added-value services to all customers.

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Our Address

88 Queensway, Hong Kong.
Concierge Desks’ Opening hours: 10am – Midnight daily
Contact number: (852) 2844 8988 (852) 2844 8988
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Mall Services

Unlimited Free Wi-Fi Service at Pacific Place

Free Wi-Fi hotspots are widely available at Pacific Place enabling you to enjoy unlimited wireless internet access.

Cell Phone Battery Re-Charging Service

The Concierge Desks provide a complimentary mobile phone battery recharging service from 10am – midnight daily with a deposit of HK$500.

Three-Hour Free Parking

Customers can enjoy three-hour free parking with just a spending of HK $300 at Pacific Place Mall. Simply present your receipts for redemption at our Concierge Desks.

Baby Changing Room

The baby changing rooms on L1 and L2 provide safe and hygienic areas for parents and babies in comfort and privacy. The rooms are open from 8am – 9pm daily.

Strollers and Wheelchair Lending Service

Strollers and wheelchair can be borrowed from the Concierge Desks from 10am – midnight daily.

Umbrella Lending Service

Umbrellas can be borrowed from the Concierge Desks from 10am – midnight daily with a deposit of HK$100.